VoIP Phone System: Types and Benefits You Need to Know

IPPBX is offering a VoIP phone system that is not only very reliable and secure but contains an abundance of communication features

A smooth and reliable communication system is the cornerstone of everyday business operations. Businesses have to communicate within and without on daily basis as different stakeholders are needed to be engaged regularly. To do the job different businesses are using different phone systems but no technology is as efficient as cloud PBX. The VoIP phone system, with its extended features, has revolutionized the communication industry.   

This is why Voice over Internet Protocol (VoIP) office phone is increasingly becoming the golden rule of modern corporate communications. It is a proven technology that allows people to make phone calls over the Internet connection at a considerably low price. Although the technology was developed in 1995, yet it has evolved to become more stable and reliable with the development of broadband.  Now, it has turned into the go-to solution for more and more businesses when upgrading their phone systems. Continue reading, if you want to learn more about this technology! 

What is VoIP Phone System? 

The traditional landline phones carry voice signals using phone lines so they required the setup of circuit wiring to make and take calls. Under this circumstance, some hardware system was needed to do all types of communication. Cloud PBX (VoIP), on the other hand, converts your voice signals into digital data and then transmits them via the internet.   

These data packets are then converted back to analog signals to become an understandable message for the reader. Also, this system doesn’t require any wiring or specific hardware system for communication. The faster the internet speed you have, the better would be the communication with these phones. 

Types of VoIP Phones: 

There are two types of VoIP phones, 

  • Hard Phones 
  • Soft Phones 

Hard Phones: 

The hard phones are like traditional phones in that they sit on your desk or in a conference room. They are special handsets that can work with VoIP technology. You can use these phones for: 

  • Direct calls 
  • Conference calls 
  • Accessing voicemail 
  • Communications through handsets, headsets, Bluetooth, and speakerphones 


Softphones are virtual phones that live in an app on a device (such as a computer, tablet, or smartphone) and can also be used much like a hard phone. In this article, we will be mostly talking about these softphones. 

Advantages of a VoIP Office Phone over Other Technologies: 

There are many advantages the VoIP technology has over traditional landline phones and on-premises PBX. We have mentioned a few of them here.  

Cost Savings: 

VoIP is a budget-friendly technology to set up a communication system for your business. The phone system doesn’t require any special hardware or wiring for the communication rather it can work on your existing internet connection. Also, these phones can be used with the help of any internet-enabled device. So, you can save a lot of installation costs with these phones. 

Furthermore, unlike other technologies where you have to keep a team of technical experts for maintenance, with VoIP, the maintenance is on the service provider. If you compare the per-call cost of all technologies, VoIP offers very competitive rates. And some VoIP providers even offer free local calls and if you have local clients, this will save you thousands of dollars annually. 

Mobility and Geographical Flexibility: 

VoIP phones enable businesses to extend their communications system to remote offices and on-the-go workers without any problem. For remote workers, they can use these phones wherever they are, given that they have an Internet connection. Furthermore, the technology also facilitates businesses if they want to shift their location.   

Unlike traditional phones, where if you want to shift location, your company phone numbers will change and you have to install new phone wiring, VoIP number doesn’t change with the change in location. Additionally, this technology doesn’t have any limitations with the hardware; you can use any internet-enabled device for taking and making calls.  

More Scalability: 

Scalability, which is considered to be one of the most valuable characteristics for businesses, is the ability of a system to handle a growing amount of workload, normally by adding resources to the system, without affecting its overall performance or efficiency. VoIP is a scalable communication solution that can grow with your business and vice versa. VoIP offers greater flexibility for businesses with staff growth or reduction. 

Extended Features: 

The VoIP phone system delivers a number of features that are either not supported by traditional telephone systems or only available for an additional fee. These features help companies meet their business goals. The features include; call forwarding, call monitoring, call transfer, conference call, call recording, file transfer, instant messaging, and much more.  

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